TERMS & CONDITIONS

LATE POLICY

Please call/text to notify us in the event that you are running late. If you are 10 minutes late to an appointment, you will automatically be billed for a $25 late fee.

If you are more than 10 minutes late, we may ask that you reschedule your appointment so that it will not affect our punctual clients. If we are unable to take you at the time you arrive, you will be charged for 50% of the service that you missed, due to it being a late cancellation.

If your service is still able to be completed, your treatment time will be shortened to avoid inconveniencing the client that has a booking after you, and you will be charged a $25 late fee as stated above.

The $25 late fee is compensation for the inconvenience of rushing the service and shortening the necessary time allotted for a consultation, check out, and cleanup

CHILDREN & GUESTS AT YOUR APPOINTMENT

We kindly ask that you do not bring any guests with you to your appointment unless they are scheduled to receive treatment as well.

For the safety and enjoyment of you, your child, and other clients in the building, we ask that you do not bring your child or that they be accompanied by another adult while you receive your service. We are unable to supervise your little ones as the priority is to complete your service.

PRODUCT RETURN & EXCHANGE POLICY

There are no returns, exchanges, or refunds for services or products purchased in office or online at Skin Better Aesthetics. Any product that leaves our facility may not be returned back under any circumstances. 

CREDIT CARD AUTHORIZATION & KEEPING CARDS ON FILE

All clients must have a current and active debit or credit card on file at all times or risk any future appointments being canceled without notice.

Credit card payments will only be processed for missed, late, or no-show appointment fees without notice.

Failure to have an active card on file will result in cancellation of any future appointments. In addition to suspension in booking. Any future appointments until a new card is presented and payment is collected.